Why was my Mostbet withdrawal cancelled?
Your withdrawal from Mostbet is usually cancelled if some rule or check was not passed. Common reasons:
- Unverified account – your KYC documents are missing or not approved.
- Wrong payment details – card, bKash, Nagad, Rocket or bank info is incorrect.
- Bonus conditions not met – wagering for a bonus or free bet is not completed.
- Multiple accounts – using more than one account from the same person.
- Suspicious activity – unusual betting or casino activity triggers a security check.
What you should do:
- Check the “Transactions” or “Cashier” section to see the cancellation reason.
- Verify your profile: upload NID/passport and any requested documents.
- Make sure your name on Mostbet matches your bank or wallet account.
- Contact support via live chat or email and ask for the exact reason and how to fix it.
Tip: Always withdraw with the same method you used for deposit when possible.
