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Why was my Mostbet withdrawal cancelled?

Your withdrawal from Mostbet is usually cancelled if some rule or check was not passed. Common reasons:

  1. Unverified account – your KYC documents are missing or not approved.
  2. Wrong payment details – card, bKash, Nagad, Rocket or bank info is incorrect.
  3. Bonus conditions not met – wagering for a bonus or free bet is not completed.
  4. Multiple accounts – using more than one account from the same person.
  5. Suspicious activity – unusual betting or casino activity triggers a security check.

What you should do:

  1. Check the “Transactions” or “Cashier” section to see the cancellation reason.
  2. Verify your profile: upload NID/passport and any requested documents.
  3. Make sure your name on Mostbet matches your bank or wallet account.
  4. Contact support via live chat or email and ask for the exact reason and how to fix it.

Tip: Always withdraw with the same method you used for deposit when possible.

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